Safeguarding endpoint security for University of Wollongong

Key customer outcomes

Two threat actor incidents have already been thwarted by Falcon and the Complete team

CrowdStrike Falcon Complete rolled across almost 6,000 endpoints in just one month

UoW’s security team can now focus on high-level activities to support the institution’s growth and ability to innovate

Services

Endpoint Security

Industry

Education

Client Requirements

The University of Wollongong wanted to improve its existing endpoint solution to mitigate risks of increase attacks against universities, however the environment was challenging from a security perspective in that it couldn’t be completely locked down like other infrastructures due to the open nature of its operating model. This increased the risk profile and required more vigilance from their lean security team which was being stretch too thinly to effectively respond to threats in real-time. 

Implementation

CrowdStrike Falcon Prevent was upgraded and implemented across almost 6,000 endpoints in one month and subsequently to their servers (Windows and Linux), which had never fun EDR previously. The University has begun gradually rolling out CrowdStrike to its overseas campuses including Dubai, Malaysia and Hong Kong. Sekuro has assisted with the implementation of a Multi-Tenancy CrowdStrike platform, which aside from protecting the businesses globally, also gives them a single pane of glass across the campuses and better control over its policies.

Impact

The UoW team has been impressed with Crowdstrike’s offerings, particularly Falcon Complete whereby they experienced firsthand two incidents where threat actors used compromised accounts to access its virtual desktop infrastructure and started performing serious malicious activity but were thwarted by Falcon and the Complete team. The automated 24/7 support also means the team isn’t weighed down with tedious tasks and can focus on high-value activities, knowing their environment is protected. 

“Strong end-point security has become an expectation for universities, not an option. Working with CrowdStrike and Sekuro has enabled us to better protect our students, faculty, and staff and provides a competitive advantage.”

Ray Coury
Chief Information Digital Officer, University of Wollongong

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