What to expect in a SOC 2 Engagement?

SOC stands for System and Organisation Controls and was designed by the American Institute of Certified Public Accountants (AICPA)

SOC 2® is the reporting standard used to describe how an organisation designs and operates its controls. The controls are described in the framework most commonly known as the Trust Services Criteria (TSC). 

SOC 2 are mentioned in various cybersecurity contexts, but many jave no idea what it is. Does it have anything to do with security operations? Much of the confusion about SOC 2® is because there is another acronym used in the world of cybersecurity – SOC – that refers to a Security Operations Centre.

The reality is that SOC 2® is more like ISO 27001, as it’s a security standard you use for running your business and can be externally certified so you can demonstrate to your customers, partners, or regulators you have a well-implemented security program.

Find out the difference between SOC 2 and ISO 27001 here.

Types of SOC 2 audit

 SOC 2 ® Type 1

The SOC 2® Type 1 report is generated to assess the design effectiveness i.e., the service has been created in such a way that it sufficiently addresses the intent of the control framework (i.e., Trust Services Criteria).

 SOC 2 ® Type 2

The SOC 2® Type 2 report assess the operational effectiveness i.e., the controls are being used in the way they were designed and sufficiently addresses the ongoing intent of the controls. 

The SOC 2® Type 2 report is generally not shared with anyone external to the given service provider, however if an organisation requires it, the report can be shared. 

Sekuro’s SOC 2® services ensure you save time, reduce cost and receive exceptional results.

Our SOC 2® services are end-to-end, offering a lifecycle of  SOC 2 ® Type 1 Service pre work, gap assessment, remediation services, the controls matrix and mapping exercises, service description and optimal consulting services. 

Further to the lifecycle approach, the Sekuro audit team will take over and drive the SOC 2 ® Type 2 Service test designs, the team will ensure that the controls are operating effectively prior to providing the required deliverables. Both the consulting and auditing teams at Sekuro have exceptional skills in ensuring your organisation guidance and direction throughout the SOC 2® process.

SOC 2 ® Type 1 Service

To demystify the process of achieving data security compliance we have developed a high-level approach / methodology in delivering
SOC 2® Type 1 services.

Sekuro’s Governance, Risk and Compliance (GRC) team assist the given organisation in the following:

  • Pre-work, which is in the form of a Gap Analysis to enhance the state of the service provider’s environment prior to conducting the SOC 2® audit.
  • Identifying boundaries including the environment, software, infrastructure, procedures and data.
  • Determining which of the Trust Services Criteria (TSC) principles to use and why that criteria has been selected (aside from the security principle as that is required).
  • Producing a Gap Assessment report.
  • Examining each of the selected TSC principles and conducting workshop style interviews with the relevant SMEs, that are most proficient in that principle. Hosting these workshops, enables the Sekuro consultant to understand the scope and the environment, and assists the given organisation in understanding their gaps.
  • Assisting in the remediation process to close the gaps with the service provider and turn the Gap Assessment into a Controls Matrix.
  • Developing an internal Services Description, which is a medium to high level overview of your organisation, the operations, risk assessment, management processes and relevant relationships, mostly stipulating the functional side of the business.
  • Together, the GRC consultants and auditors will work on the Assurance Strategy Document (ASD), which is a formal assurance document, requiring information regarding service provider contracts, details of the engagement, aspects of the TSC that are included in the audit, key risks and dates.

Further to this, the Sekuro Audit team will assist in the following: 

  • Host an audit kick off meeting, whereby the team determines and structures the timing, technical and procedural components of the audit along with the milestones and phases.
  • The audit team will use the Controls Matrix and the evidence (including all policies, documents and procedures) provided to conduct mini workshops in the form of tests to ensure the design of each control meets the intent of the business.
  • The audit team will develop work papers, worksheet steps detailing the design along with a new project dashboard and controls applicable for the engagement.
  • The audit team will prepare the draft report which includes the tests and the results of those tests.
  • Once the audit team has completed their design tests, the Certified Practising Accountant (CPA) will prepare the final deliverable, which is the assurance letter that is delivered to the given organisation, this letter is very succinct and states that the given organisation has been audited.

What is included in the SOC 2 ® Type 1 engagement?

The following deliverables are in scope for a Sekuro SOC 2® Type 1 engagement:

  • Engagement letter,
  • Gap Assessment,
  • Controls Matrix,
  • Services Description,
  • Assurance Strategy Document,
  • Signed Independence Checklists,
  • Type 1 Assurance Letter (audit letter)

The following activities are in scope for a Sekuro SOC 2 ® Type 1 engagement: 

  • Assistance with the pre-work, gap assessment and remediation of gaps.
  • Commitment with a respective chartered accountant on your behalf.
  • Kick off and scheduled meetings along with exit interviews and documented events.
  • Testing of the design effectiveness of your controls against the TSC.
  • Assurance letter that is delivered to the service provider, this letter is very succinctand states that the service provider has been audited.

SOC 2 ® Type 2 Service

SOC 2® Type 2 reporting points to a higher level of compliance and because it is another audit, we have devised a high-level methodology in delivering this service. 

Sekuro’s Governance, Risk and Compliance (GRC) team will assist the service provider in the following:

  • Preparation to determine the state of the environment during the design of the controls in the SOC 2® Type 1 report have been operating effectively. 
  • Expert advice prior to the commencement of the audit.
  • Ensure that regulatory requirements, vendor requirements and contractual requirements are met.
  •  Addresses monitoring of attempts at unauthorised access.
  • Confirms the existence of detailed audit trails. 

Further to this, the Sekuro Audit team will assist in the following: 

  • Host an audit kick off meeting, whereby the team determines and structures the timing, technical and procedural components of the audit along with the milestones and phases.
  • The audit team will verify the controls from the SOC 2® Type 1 are operational and work in an appropriate manner over 6 to 12 months. Determines which controls have been executed and operating effectively.
  • Our CPA and audit team will deliver a SOC 2® Type 2 audit and report on the design of the controls and the effectiveness over time. It attests that the organisation is meeting the selected criteria.
  • Report on the Services Description, suitability of the design and confirm the results of the tests performed by the audit team.

What is included in the SOC 2 ® Type 2 engagement?

The following deliverables are in scope for a Sekuro SOC 2® Type 2 engagement:

  • Engagement letter,
  • Controls Matrix,
  • Services Description,
  • Assurance Strategy Document,
  • Signed Independence Checklists,
  • Type 2 Assurance Letter (audit letter)

The following services are in scope for a Sekuro SOC 2 ® Type 2 engagement: 

  • Commitment with a respective chartered accountant on your behalf, we choose an accountant that is specific to the needs of your business, depending on the agility and longevity of the given organisation.
  • Kick off and scheduled meetings along with exit interviews and documented events
  • Design and testing of the operational effectiveness of your controls that have been in place for a minimum of six months against the controls and principles the organisations has selected from the TSC.
  • Assurance letter that is delivered to the given organisation, this letter is very succinct and states that the given organisation has been audited and has certain controls in place to ensure the business is operating effectively.

How to prepare/plan for your service?

Are you ready to get SOC 2® certified? Follow these steps to begin your organisation’s journey:

  1. Ensure that you are a service provider, store customer data in the cloud and require compliance to security controls.
  2. Take a look at the Trust Services Criteria (TSC) and determine the controls and principles you want to implement.
  3. Ensure that you have resources and time ready for the duration of the SOC 2® engagement.
  4. Prepare and create policies and procedures or update all internal processes, employee training and education and organise these documents into a shared file.
For more information or a free walkthrough of our SOC 2® approach and methodology, contact Sekuro today to talk to an expert.
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Aidan Tudehope

Co-Founder of Macquarie Technology

Aidan Tudehope, Co-Founder of Macquarie Technology

Aidan is co-founder of Macquarie Telecom and has been a director since 1992. He is the Managing Director of Macquarie Government & Hosting Group with a focus on business growth, cyber security and customer satisfaction. 

Aidan has been responsible for the strategy and execution of the investment in Intellicentre 4 & 5 Bunkers, Macquarie Government’s own purpose-built Canberra data centre campus. This facility is leveraged to deliver Secure Cloud Services and Secure Internet Gateway.

With a unique pan-government view on the cyber security landscape, we are invested in leading the contribution from the Australian industry on all matters Cyber policy related.

Aidan holds a Bachelor of Commerce Degree.

James Ng

CISO, Insignia Financial

James Ng, CISO, Insignia Financial

James is a leader with a range of experience across various cyber security, technology risk and audit domains, bringing a global lens across a diverse background in financial services, telecommunications, entertainment, consulting and FMCG (Fast Moving Consumer Goods). He is currently the General Manager – Cyber Security at Insignia Financial and most recently was at AARNet (Australia’s Academic and Research Network) where he oversaw a managed Security Operations Centre (SOC) capability for Australian universities. Prior to this James was the acting Chief Information Security Officer for Belong and led the cyber governance and risk team at Telstra.

Noel Allnutt

CEO, Sekuro

Noel Allnutt CEO | Sekuro

Noel is a driven and award-winning IT leader. He has a passion for developing great teams and accelerating client innovation, and in enabling organisations to create a secure and sustainable competitive advantage in the digital economy. Noel also hosts the ‘Building Resilience Podcast,’ which explores the world of sport and deconstructs the tools and ethos of world-class athletes that can help create growth and optimise business and life.

Audrey Jacquemart

Bid Manager, Sekuro

Audrey Jacquemart, Bid Manager, Sekuro

Audrey is an innovative cybersecurity professional with a versatile profile spanning across Product Management, Presales and Delivery. She has worked within organisations from start-ups to large international organisations in Europe and APAC before joining Sekuro.

Nicolas Brahim

Principal Consultant, CRP and OT

Nicolas Brahim, Principal Consultant, CRP and OT

Nico leads Sekuro’s Cyber Resilience Program and OT Cybersecurity, ensuring continuous support and effective program execution for our clients. With over a decade in the security industry, including the creation and leadership of several Security Programs for IT and OT across Australia, New Zealand, Argentina, Chile and the US, his core philosophy emphasises an equal balance of people, process, and technology in delivering actionable and simple solutions.

Trent Jerome

Chief Financial Officer, Sekuro

Trent Jerome

Trent is a seasoned CFO with over 30 years’ experience in Finance. Trent has broad experiences across Capital raises, debt financing, M&A and business transformation. He is a CPA and member of AICD. Trent works with Boards around risk and risk mitigation plans and assists Boards in navigating the risk mitigation versus cost conversation.

Ada Guan

CEO and Board Director, Rich Data Co

Ada Guan, CEO and Board Director, Rich Data Co

Ada is the CEO and Co-founder of Rich Data Co (RDC). RDC AI Decisioning platform provides banks the ability to make high-quality business and commercial lending decisions efficiently and safely. With over 20 years of global experience in financial services, software, and retail industries, Ada is passionate about driving financial inclusion at a global scale.

Before launching RDC in 2016, Ada led a Global Client Advisor team at Oracle Corporation, where she advised Board and C-level executives in some of the largest banks globally on digital disruption and fintech strategy. She also drove Oracle’s thought leadership in banking digital transformation for Global Key Accounts. Previously, Ada implemented a multi-million dollar program to deliver a mission-critical services layer for Westpac Bank in Australia and formulated the IT strategy that was the basis of an $800m investment program to transform Westpac’s Product and Operation division and complete the merger with St. George Bank. Ada is an INSEAD certified international director and holds an EMBA from the Australia Graduate School of Management, and a Master of Computer Engineering from the University of New South Wales, Australia. She also graduated from the Executive Insight Program at Michigan University Ross Business School and IESE Business School.

Megan Motto

Chief Executive Officer, Governance Institute of Australia

Megan Motto, CEO, Governance Institute of Australia

Megan Motto is Chief Executive Officer of Governance Institute of Australia, a national education provider, professional association and leading authority on governance and risk management. The Institute advocates on behalf of professionals from the listed, unlisted, public and not-for profit sectors.

Megan has over 25 years of experience with large associations, as a former CEO of Consult Australia, as well as holding significant positions in Australia’s built environment sector and business chambers.

She is currently a director of Standards Australia, a member of the ASIC Corporate Governance Consultative Panel and a councillor of the Australian Chamber of Commerce and Industry (ACCI) where she chairs the Data, Digital and Cyber Security Forum.

Megan’s expertise spans governance, risk management, public policy and education. She holds a Bachelor of Arts/Bachelor of Education, a Masters of Communication Management and a Graduate Diploma of Corporate Governance and Risk Management. She is a Fellow of the Governance Institute of Australia, the Chartered Governance Institute and the Australian Institute of Company Directors and is also a member of Chief Executive Women. Megan is also an Honorary Life Trustee of the Committee for Economic Development of Australia (CEDA) and was a 2014 recipient of the AFR/Westpac 100 Women of Influence.

Shamane Tan

Chief Growth Officer, Sekuro

Shamane Tan, Chief Growth Officer, Sekuro

Sekuro’s Chief Growth Officer, Shamane Tan, is passionate about uniting minds and experiences, excelling in aligning C-Suite and Board members with cyber security imperatives. As the author of “Cyber Risk Leaders,” she unravels executive communication nuances and distils C-Suite expectations. 

Her work extends to “Cyber Mayday and the Day After,” a roadmap for navigating crises by mining the wisdom of C-level executives from around the globe. It’s filled with interviews with managers and leaders who’ve braved the crucible and lived to tell the tale. Her most recent book, “Building a Cyber Resilience: A Cyber Handbook for Executives and Boards,” was featured on Forbes Australia’s top list of books for CEOs. 

Shamane has also founded a transcontinental cyber risk and executive meetup spanning Sydney, Melbourne, Adelaide, Perth, Singapore, the Philippines, and Tokyo, fostering mentorship, women’s empowerment and thought leadership. As a strong advocate for the importance of having a voice and helping others use theirs, Shamane Tan has spoken at TEDx and global conferences, including FS-ISAC, RSA, Silicon Valley, Fortune 500 and ASX companies. 

Recipient of the IFSEC Global Top 20 Cybersecurity Influencer award and named among the 40 under 40 Most Influential Asian-Australians, Shamane leverages her unique fusion of technical prowess and business acumen to help organisations progress on their security maturity journey.

David Gee

David Gee, CIO, CISO, NED, Board Advisor & Author

 

David Gee, CIO, CISO, NED, Board Advisor & Author

David has just retired in July 2024 and is building out his portfolio. He is an Advisor with Bain Advisory Network and also an Advisor to JS Careers (Cyber Recruitment) and Emertel (Software Commercialisation).

He is a seasoned technology executive with significant experience and has over 25 years’ experience in CIO and CISO roles across different industries and countries. At Macquarie Group David served as Global Head Technology, Cyber and Data Risk. Previously was CISO for HSBC Asia Pacific. His career as a CIO spans across multiple industries and geographies including – Metlife, Eli Lilly and Credit Union Australia. He was winner CIO of the Year 2014, at CUA where he successfully completed a significant Transformation of Core Banking, Online and Mobile Banking systems.

David is past Chairman for the FS-ISAC Strategy Committee and awarded Global Leaders Award in 2023 for his contributions to the cyber security industry. A regular conference keynote speaker and 150+ published articles for CIO Australia, Computerworld, iTnews and CSO (Cyber Security), David now writes for Foundry CIO.com and AICD.

His most recent book – the Aspiring CIO & CISO was published in June 2024 and David is writing his second – A Day in the Life of a CISO with a number of CISOs from around the world for 2025.

Naomi Simson

Co-founder, Big Red Group and Former Shark Tank Judge

Naomi Simson, Co-founder, Big Red Group

INTRODUCTION

For 25 years as an entrepreneur, Naomi Simson has been bringing people together whether it’s with her business experience, her speaking or writing. Passionate about small business and local community, Naomi is considered a home grown success story.

Naomi had a corporate career with Apple, KPMG, IBM and Ansett Australia prior to becoming an entrepreneur. She is a prolific blogger, podcaster and business commentator, and appeared as the #RedShark in four seasons of Shark Tank Australia and she appears regularly on ABC The Drum. She is a non-executive director at Big Red Group, Australian Payments Plus, Colonial First State and Weebit Nano, as well as the Cerebral Palsy Research Foundation and the University of Melbourne Business and Economics Faculty.

A true business leader and influencer, with more than 2.7 million LinkedIn followers, Naomi is Australia’s most followed person on the business networking platform. She has four seasons of her podcast ‘Handpicked’, and she has authored two best-selling books Live What You Love, and Ready to Soar, and is sought after speaker.

FULL BIO

For 25 years Naomi has been bringing people together whether it’s with her business experience, her speaking or writing. She is a strong advocate of business owners.

Known as an entrepreneur and business leader; following the growth of RedBalloon which she founded in 2001, Naomi co-founded the Big Red Group (BRG) in 2017.

Naomi had a corporate career with Apple, KPMG, IBM and Ansett Australia prior to becoming an entrepreneur. She is a prolific blogger, podcaster and business commentator, and appeared as the #RedShark in four seasons of Shark Tank Australia. She is a non-executive director at Big Red Group, Australian Payments Plus, Colonial First State and Weebit Nano. As well as the Cerebral Palsy Research Foundation and the University of Melbourne Business and Economics Faculty.

A true business leader and influencer, with more than 2.7 million LinkedIn followers, Naomi is Australia’s most followed person on the business networking platform. She has authored two best-selling books Live What You Love, and Ready to Soar, and is an engaging, humorous and insightful speaker. She has four seasons of her Podcast – Handpicked.

Naomi is relatable across a broad variety of audiences and topics, often drawing on her personal experiences to provide thoughtful and valuable views into topics; including the customer obsession, intentional leadership, growth mindset, personal development. She is a regular panellist on ABC The Drum.

Peter Ngo

Product Line Manager, Global Certifications, Palo Alto Networks

Peter Ngo

Peter leads the Commercial Cloud, Global Certifications organisation at Palo Alto Networks which oversees global cloud security compliance efforts to various frameworks and standards including IRAP, SOC 2, ISO, PCI, C5, ISMAP, and IRAP and more for 25+ cloud products.

He has held many roles over the years covering areas of IT Operations, and Governance, Risk, & Compliance (GRC) for a wide range of industries including technology, insurance, and manufacturing.

Peter holds various security and professional certifications, including the CCSP, CISSP, PCI ISA, CISA, CISM, CDPSE & ISO Lead Auditor, in addition to a Master of Science degree in Information Assurance. 

Jack Cross

CISO, QUT

Jack Cross

Jack Cross is an experienced business leader with expertise in digital technologies and risk management. Through a steadfast commitment to integrating people, processes, and technology, he champions the fight against cyber threats while mitigating organisational risks. 

Over the past 15 years, Jack has navigated diverse leadership roles within the Defence and Education sectors, honing his skills in steering multidisciplinary teams through intricate and sensitive technical landscapes. In addition to this experience, he holds numerous formal qualifications such as: a Master of Systems Engineering (Electronic Warfare); CISSP; and CISM certifications.

Nadene Serman

Global CTO, Infotrack

Nadene Serman

Nadene Serman is a leading IT executive with a proven track record spearheading first-of-its-kind technology and business transformation for some of the most prominent organisations globally and in Australia. As the Global Chief Technology Officer of InfoTrack, she is a key protagonist of innovation as an enabler of InfoTrack’s next stage growth. Her energy, commercial acuity and strategic capability have fueled her success.

Nadene leads with clarity, transparency and urgency, uniting people in complex, multi-layered technology and business execution, and go-to-market transformation and innovation. She tackles and resolves complex and seemingly intractable challenges while building support and collaboration – even in times of crisis. Her people-first, ‘think straight, talk straight’ approach makes her a formidable force.

John Doe

President Great Technology

Cyber Resilience Program | Sekuro

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